Ofttimes Asked Questions

  • How tin can I enter tickets and participate in VIP Rewards functions?

    To participate in the diverse VIP Rewards functions, you lot must first register an account. ClickREGISTER NOW on the VIP Rewards Log-in/Register page and follow the instructions. Delight complete all required fields correctly then your identity can exist confirmed past the organisation. Be certain to register your legal name and personal information correctly every bit shown on your official IDs.

  • How exercise I enter my tickets to earn VIP Rewards Points?

    Entering tickets to earn VIP Rewards Points is easy! Merely visit VIP Rewards and click theENTER TICKETS link. Each entry requires one (1) eligible Tennessee Lottery instant and/or drawing-mode ticket.

    Or, but download Tennessee Lottery'southward App that includes a convenient ticket scanning feature. To download this costless App to your mobile device, visit the App Store in iTunes or Android Google Play and install the TN Lottery App.

    Download app on the App StoreDownload app on Google Play

  • What tickets are eligible to earn VIP Rewards Points?

    Eligible drawing-style and instant tickets may be entered to earn VIP Rewards Points. Check theELIGIBLE GAMES link to view a listing of eligible games.

  • When I try to enter my instant ticket, why did I see an INVALID ENTRY message?

    Get-go, check your instant ticket to confirm it is not a winning ticket. If not, ostend the Game Name and Game Number (first 3 digits of the 12-digit Ticket Number on back bottom of ticket) are listed on theELIGIBLE GAMES link and that yous are inbound the correct digits from your ticket.

    If yous all the same cannot enter the ticket, please call the number below to give more specifics about the ticket numbers, or send us the information in an email past clicking theFellow member FEEDBACK link.

    Tennessee Lottery VIP Member Support: 1-800-728-6932
    Monday-Friday, viii:thirty a.m. to 5:30 p.g., CT

  • When I endeavour to enter my cartoon-mode ticket, why did I see an INVALID ENTRY message?

    See theENTER TICKETS link for instructions for submitting the twenty-five (25) graphic symbol code printed on drawing-style tickets. Be careful to enter all characters correctly. Do not continue entering the same characters after receiving anInvalid Entry message because later five (v) invalid entry attempts, your account will be locked for twelve (12) hours for security reasons. If you nonetheless cannot enter the ticket code, please phone call the number below for assistance.

    Tennessee Lottery VIP Fellow member Support: 1-800-728-6932

    Monday-Friday, 8:30 a.m. to 5:30 p.g., CT

  • How can I be sure that my entry has been submitted?

    When you submit your ticket entry, you will receive a confirmation pop-up for that ticket entry. You lot can view your last 20 (20) entries on the MY Activity  page.

  • How practise I enter my Instant Tickets into Play It Once again! and Second Chance Drawings?

    Log into your VIP account and click theENTER TICKETS link. Each ticket entry requires one (1) eligible non-winning Tennessee Lottery instant ticket. You tin can view all games eligible on theELIGIBLE GAMES link. Game Number referenced on theELIGIBLE GAMES link volition be the beginning three digits of the 12-digit Ticket Number on back, lesser of ticket. When you enter eligible tickets into a drawing, you lot volition besides earn VIP Rewards Points! For details on how to enter tickets, refer to the instructions provided on theENTER TICKETS link and be careful to read all digits/characters correctly.

    Or, only download Tennessee Lottery's App that includes a convenient ticket scanning characteristic. To download this free App to your mobile device, visit the App Store in iTunes or Android Google Play and install the TN Lottery App.

    Download app on the App StoreDownload app on Google Play

  • Is at that place a limit on how many eligible tickets I can enter for drawings?

    There is no limit on the number of eligible tickets a VIP Member may enter into Play It Again! and Second Chance drawings. Still, there are limits on the number of VIP Rewards Points you may earn and use. For more than information, run across the VIP Rewards Rules, or find the specific question in this FAQs section.